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Oracle 1Z0-1161-1 Exam Syllabus Topics:
Topic
Details
Topic 1
- Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Topic 2
- OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.
Topic 3
- Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.
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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q48-Q53):
NEW QUESTION # 48
What is the primary function of the Supplier Portal in Oracle Fusion Cloud CX?
- A. To automate the creation of supplier contracts.
- B. To allow suppliers to manage purchase orders and invoices in real time.
- C. To provide real-time analytics for supplier performance.
- D. To eliminate the need for supplier collaboration.
Answer: B
NEW QUESTION # 49
How do AI/ML algorithms boost productivity and earnings for sales representatives and managers in the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance?
- A. AI/ML automates the incentive calculation process, ensuring accuracy.
- B. (Option "6" - not applicable).
- C. AI/ML provides general sales performance reports, offering insights.
- D. AI/ML analyzes sales performance data, identifies top-performing behaviors, and generates recommended actions to drive productivity and earnings.
Answer: D
Explanation:
The Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance leverages AI and machine learning (ML) to optimize how sales teams are compensated and motivated. The most comprehensive way AI/ML boosts productivity and earnings is by analyzing sales performance data, identifying top-performing behaviors, and generating recommended actions.
AI/ML examines historical and real-time sales data to pinpoint what drives success (e.g., specific selling techniques or customer interactions).
It identifies top performers' behaviors, enabling managers to replicate these across the team.
Recommended actions (e.g., adjusting focus on high-value opportunities) directly enhance productivity and, consequently, earnings tied to incentives.
Option A (General Reports): While reports provide insights, they lack the actionable, predictive power of AI/ML-driven recommendations.
Option B (Automating Calculations): Automation improves efficiency and accuracy in payouts but doesn't directly boost productivity or earnings potential.
Option C: Not applicable as per the original input.
Oracle's documentation, such as "Oracle AI for Fusion Applications" and "CX Sales Performance Guides," highlights how AI/ML delivers personalized, data-driven insights to enhance sales outcomes, aligning with this OMBP's goals.
NEW QUESTION # 50
How do AI/ML technologies assist in enhancing productivity within the Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing?
- A. AI-powered chatbots handle customer inquiries, allowing agents to focus on complex tasks.
- B. AI provides robust reporting options, allowing for better customer targeting and behavioral analysis.
- C. ML algorithms forecast market trends, guiding campaign strategies.
- D. ML generates creative content for campaigns, reducing human effort.
Answer: B
Explanation:
The Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing focuses on turning marketing campaigns into sales opportunities. AI/ML enhances productivity here by providing robust reporting options, allowing for better customer targeting and behavioral analysis.
AI analyzes campaign performance data (e.g., engagement rates, conversions) and customer behavior (e.g., preferences, purchase history).
Robust reporting delivers actionable insights, enabling precise targeting and personalized campaigns that increase opportunity creation.
This data-driven approach reduces manual analysis time, boosting marketing team productivity.
Option A (Chatbots): Chatbots are more relevant to service, not campaign execution.
Option B (Content Generation): ML can assist with content, but it's not the primary productivity driver in this OMBP.
Option C (Trend Forecasting): Forecasting informs strategy but doesn't directly enhance execution productivity.
Oracle's "Oracle AI for Fusion Applications" and "CX Marketing" guides emphasize AI's role in advanced analytics and targeting for marketing processes.
NEW QUESTION # 51
Which feature in Oracle Fusion Cloud SCM ensures that supply planning recommendations reflect the latest supplier information?
- A. Increasing reorder points in inventory management.
- B. Real-time Supplier Collaboration.
- C. Using separate forecasting models for procurement and supply chain planning.
- D. Implementing manual verification of supplier information before updating supply plans.
Answer: B
Explanation:
Oracle Fusion Cloud SCM optimizes supply planning by integrating supplier data. The feature that ensures recommendations reflect the latest supplier information is Real-time Supplier Collaboration.
Functionality: Enables direct, real-time communication with suppliers to share updates on capacity, lead times, and availability.
Impact: Supply plans dynamically adjust to current supplier conditions, improving accuracy and responsiveness.
Option B (Reorder Points): Adjusts inventory thresholds but doesn't incorporate supplier data.
Option C (Manual Verification): Inefficient and outdated compared to real-time integration.
Option D (Separate Models): Disjointed forecasting lacks supplier synchronization.
Oracle Fusion Cloud SCM documentation, like "Supply Chain Collaboration Guides," highlights this feature's role in planning.
NEW QUESTION # 52
Which feature in Oracle Fusion Cloud SCM helps in optimizing inventory levels?
- A. Cost Accounting.
- B. Supplier Qualification.
- C. Replenishment Planning.
- D. Manufacturing Execution.
Answer: C
Explanation:
Oracle Fusion Cloud SCM optimizes inventory through Replenishment Planning, which helps maintain ideal stock levels.
Functionality: Analyzes demand forecasts, lead times, and current inventory to generate replenishment plans.
Benefit: Prevents overstocking and stockouts, balancing costs and availability.
Option A (Manufacturing): Focuses on production, not inventory optimization.
Option B (Cost Accounting): Tracks costs, not stock levels.
Option D (Qualification): Evaluates suppliers, not inventory planning.
Oracle Fusion Cloud SCM documentation, such as "Replenishment Planning Guides," confirms this feature's role.
NEW QUESTION # 53
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